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What is including in an Video Conference System ?

Video Conferencing system included a Video Camera, Audio equipment, Central control unit(such as keyboard controller), and Conferencing software.


What kind of camera and microphone should I use?

We have video conferencing cameras and speakerphone that are specifically designed for small huddle rooms, conference and boardrooms, and large auditorium spaces. contact us now for more information on different meeting room systems.


Is it easy to operate the camera?

Yes, Anyone in the office can easily setup this Video Conference Camera and control video meetings.

1. Simply connect it to computer or your laptop through USB.

2. Choose a video conferencing software, such as Zoom or Skype for business.

3. Include everyone in the conversation and you're good to go.

Tips: Press the Number(1-9) directly to call the reserved preset. Fast and Smooth.
PRESET+Number: To set preset position of this number.
RESET+Number: To clear preset position of this number.


Where can i get the new version of your cameras?

You can download on www.tenveo.com

Password is 666666

 

Why video conferencing is important in business?

1. Reach out to several people at the same time

2. Save time and money on your travels

3. Increase in productivity with a face to face communication

4. A better way to interact and connect with people


What are the zoom of your video conference cameras?

Fixed focus, 3X,5X,10X,12X, 20X, 30X optical zoom. Contact us for more detailed information.


How to control the Camera?

Normally, you can use IR remote controller to operate the camera, and you can use PTZ keyboard controller there are RS232, RS485 PTZ Control, and also support VISCA, PELCO-P, PELCO-D to control through your Codec or PC through RS232, and support IR remote control.  


What kind of software are compatible with this Camera?

Recommend using Zoom, polycom, Microsoft Lync, CISCO WebEx and skype for business as the conferencing software.


What are the MOQ?

We can offer samples at very low price. Distributor, Agent Wanted! ODM, OEM Supported, Contact us today.


What is the requirements of the system?

Compatible with Windows 10 or later, windows 8, windows 7, Mac OS X10.6or later, Linux system, Chrome OS and Android V5.0 or above, available USB port;Internet connection;


How to install this camera?

Support wall amount, ceiling mount and tripod mount installation. Contact us now for more customized requirements.


What is the warranty?

We provide 30-Day money back guaranty for No reason and the warranty period is 36 months. Customer satisfaction has always been our top priority. Please don't hesitate to contact us at sales09@tenveo.com if you encountered any problem when using our products.


Can ptz function be controlled by the remote user via software?

The PTZ function can be controlled by remote controller, software and Keyboard Controller, more details please contact us. please kindly be note that not all software can control it. Most of them do not have this kind of function. Hope my answer helps.


How to choose USB Series camera and SDI camera?

If you use the camera in a small space, such as huddle meeting room or larger meeting rooms, you can choose USB2.0 or USB3.0(HDMI supported) series cameras.
If you need to output the video to LED Giant Screen and use it for a Huge space, such as church or Music Festival, you can choose SDI camera(HDMI supported).
By the way, SDI support 328ft(100m) HD-SDI video transfer, HDMI support 98ft(30m) HD video transfer and USB support 66ft(20m) HD video transfer.
Contact us now for more detailed information.


How to use Tenveo SDI camera ?

Tenveo SDI cameras include 10x Zoom VHD10N/NV10A, 20x Zoom VHD20N/NV20A, 30x Zoom UHD630A/VHD630A.

Video output: HD-SDI, HDMI. Anyone can easily setup this SDI camera and control conferencing/Live Streaming.


Connection Plans:

Plan A: Connect Tenveo SDI Camera -SDI cable(Not Included) -SDI Capture Device(Not Included) -USB3.0 cable(Not Included) -Laptop/PC. Then start your live streaming, video conferencing or broadcast. The effective transmission distance of HD-SDI cable is 328ft(100m+).

Plan B: Connect Tenveo SDI Camera -HDMI cable(Not Included) -HDMI Capture,HDMI to USB 3.0(Not Included) --Laptop/PC-TV or other monitor. HDMI support 98ft(30m) HD video transfer.


Where can I get the software from?

Recommend using Zoom, polycom, Microsoft Lync, CISCO WebEx and skype for business as the conferencing software. Support OBS Studio ( Open Broadcaster Software ) for livestreaming and video recording.


By the way, you can use AMCap software to test our products as well. please download it from www.tenveo.com/en/support/downloads/ or visit www.noeld.com to download the new version.

 

Will it be suitable for my meeting room size?

[ VHD3U/VHD4K ]

Recommended meeting room size: 5mx5m(17'x 17'), 25 Square meters.

[ VHD3U/VL5N ]

Recommended meeting room size: 5mx7m(17'x 23'), 35 Square meters.

[ VHD102U/VHD10N/VL12U ]

Recommended meeting room size: 5mx12m(17'x 39'), 60 Square meters.

[ VHD20N/VL20N/VHD620A tracking ]

Recommended meeting room size: 10mx20m(33'x 66'), 200 Square meters.

[ VHD630A/UHD630A ]

Recommended meeting room size: 12mx25m(39'x 82'), 300 Square meters.

More details please contact us.